Wine Club Members –
First, thank you for your business. It’s been amazing to witness the rapid growth of Hidden Track’s Wine Club. With our size has come some serious buying power, giving us the ability to negotiate incredible deals like the one we’re offering this month. Most of you rush through our doors to pick up your selections before we’ve even penned our pick up email – which is awesome because we’re just as excited to share the wine with you! We realize, however, that there might be some months where the best laid intentions for pickup might be interrupted by travel, holidays, work schedules, etc. That’s okay, too! But at 600 sf, we’re just not built to store your club selections indefinitely. And so, effective Dec. 1st, the following policy surrounding pickup will go into effect:
1. You are guaranteed your wine club selections if pick up occurs within three months of release.
2. After three months and before sixth months of release, you are welcome to pick up the selections if they are still available. If not, you will be issued a $25 store credit to spend as you please.
3. Selections not picked up within six months of release will be forfeited without refund.
Special arrangements can be made but must be communicated and agreed upon by Hidden Track Bottle Shop.
Obviously the first option is the only ideal option – the retail value of your club wines is far more than the $25 you pay, and we want you to enjoy them!
Feel free to give us a call or send an email with any questions. Otherwise, see you soon for Nov’s pickup! Cheers!